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-Dognition Customer Experience Team

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Knowledge Base

  1. Dogs With Disabilities →

    1. My dog has sight issues or is completely blind. Can we participate?
    2. My dog has high anxiety. How should we proceed?
    3. My dog is hard of hearing. Is that a problem?
    4. My dog is quite old. Will the Dognition Assessment still be appropriate?
    5. My dog has dietary challenges that make treats a problem. Is that OK?

  2. Volunteering →

    1. Volunteer Work

  3. General Questions →

    1. What is Dognition?
    2. How should I play the games?
    3. How is Dognition funded?
    4. Where can I learn more about Dognition?
    5. Can Dognition help my dog behave better?

  4. Account Information →

    1. Are there refunds?
    2. How do I cancel my monthly membership?
    3. How do I add additional dogs or a membership to my account?
    4. I forget my password. How do I retrieve it?
    5. Where can I edit or update my account information?

  5. Dog Registration →

    1. What do you consider a "Popular Hybrid"?
    2. What do you consider a "Cross Breed"?
    3. What if my dog's breed is not listed in any of the dog breed lists?
    4. Why are Pit Bulls not listed in the breed list?
    5. What does fixed mean?

  6. Trainer Program →

    1. Trainer Program

  7. Dognition Usability FAQ →

    1. What browser versions are supported by the Dognition site?
    2. What browser versions are NOT supported by the Dognition site?
    3. What mobile Operating Systems are supported by the Dognition site?
    4. My browser or mobile device is not supported. What should I do?
    5. How do I clear my browser cache?

  8. The Science Behind Dognition →

    1. What is Cognition?
    2. What is the Dognition Assessment?

  9. Dognition Assessment General FAQ →

    1. I bought the Assessment. How do I get started?
    2. Can I get started right away? Will you ship anything to me?
    3. Who can play the games with my dog?
    4. What do I need to play through the Dognition Assessment?
    5. What cups do I use?

  10. Assessment FAQ: Empathy →

    1. What is the purpose of saying "yellow" in this game? (Empathy Yawn Warm-Up)
    2. What if my dog doesn't pay attention during these games? (Empathy Yawn Warm-Up & Game)
    3. What if my dog won't stay? (Empathy Yawn Warm-Up & Game)
    4. When should I look for a yawn? (Empathy Yawn Warm-Up & Game)
    5. Can I use a toy in these games? (Empathy Eye Contact Warm-Up & Game)

  11. Assessment FAQ: Communication →

    1. Can I use a toy in this game? (Communication Warm-Up)
    2. What if my dog won't eat the treat? (Communication Warm-Up)
    3. What if I put the treat on the wrong side? (Communication Warm-Up)
    4. What happens if my dog comes straight to me instead of making a choice? (Communication Warm-Up)
    5. How do I use a toy in this game? (Communication Arm Pointing Game)

  12. Assessment FAQ: Cunning →

    1. How do I use toys in these games? (All Cunning Games)
    2. What if my dog goes for the treat as soon as my partner lets go? (All Cunning Games)
    3. What if I don't usually say NO but instead I say .... (Cunning Watching Game)
    4. What if my dog wanders off? (Cunning Watching Game)
    5. How can I tell that my dog has eaten the treat? (Cunning Turn Your Back)

  13. Assessment FAQ: Memory →

    1. How do I use toys in these games? (Memory Games)
    2. What if my dog won't go to the cups at all? (Memory 1 Cup Warm-Up)
    3. What if my dog is smelling the ground a lot? (Memory 1 Cup Warm-Up)
    4. What if my dog stops choosing? (Memory 2 Cup Warm-Up)
    5. What if my dog manages to get the treat when he choses the empty cup? (Memory 2 Cup Warm-Up)

  14. Assessment FAQ: Reasoning →

    1. How do I use toys in these games? (All Reasoning Games)
    2. What if my dog just comes to me? (All Reasoning Games)
    3. What if my dog doesn't make a choice? (All Reasoning Games)
    4. Why do I always move from the right to the left? Isn't that affecting my dog's choice? (All Reasoning Games)
    5. Why am I covering my hand while I hide the treat if my dog can just see it after I move the paper? (Inferential Reasoning Warm-Up)

  15. All articles →

    1. I bought the Assessment. How do I get started?
    2. What is Cognition?
    3. What is the purpose of saying "yellow" in this game? (Empathy Yawn Warm-Up)
    4. What do you consider a "Popular Hybrid"?
    5. What browser versions are supported by the Dognition site?
    148 articles →

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