Frequently Asked Questions, Feedback, and Support

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 WOOF!
-Dognition Customer Experience Team

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Knowledge Base

  1. General Questions →

    1. What is Dognition?
    2. Where can I learn more about Dognition?
    3. Can Dognition help my dog behave better?
    4. My dog is still a puppy. Can we learn from the Toolkit results?
    5. My dog is quite old. Will the Toolkit still be appropriate?

  2. Trainer Program →

    1. I am a professional dog trainer. How can I get involved?
    2. When will I receive notification as to whether or not I have been accepted into the trainer program?
    3. What are the benefits of becoming a Certified Dognition Evaluator?

  3. Account Information →

    1. How do we print our Dognition Profile?
    2. Where can I edit or update my account information?
    3. Where can I edit my dog's information?
    4. How do I add additional dogs to my portal or upgrade to an annual subscription??
    5. Where can I change or update my email address?

  4. Dog Registration →

    1. What do you consider a "Popular Hybrid"?
    2. What do you consider a "Cross Breed"?
    3. What if my dog's breed is not listed in any of the dog breed lists?
    4. What if I do not know my dog's weight?
    5. I'm curious. Where can I get my dog's DNA tested?

  5. Dognition Usability FAQ →

    1. What browser versions are supported by the Dognition site?
    2. What browser versions are NOT supported by the Dognition site?
    3. How do I update my browser?
    4. What mobile Operating Systems are supported by the Dognition site?
    5. My browser or mobile device is not supported- what do I do?

  6. The Science Behind Dognition →

    1. What is Cognition?
    2. What is the Dognition Assessment Toolkit (or Toolkit)?

  7. Dognition Assessment Toolkit (Toolkit) General FAQ →

    1. I bought the Toolkit. How do I get started?
    2. Can I get started right away? Will you ship anything to me?
    3. What do I need to play the Toolkit games?
    4. What cups do I use?
    5. What treats do I use?

  8. Toolkit FAQ Empathy →

    1. What if my dog doesn't pay attention during these games? (Empathy Yawn Warm-Up & Game)
    2. What if my dog won't stay? (Empathy Yawning Warm-Up & Game)
    3. When should I look for a yawn? (Empathy Yawn Warm-Up & Game)
    4. What is the purpose of saying "yellow" in this game? (Empathy Yawn Warm-Up)
    5. Can I use a toy in these games? (Empathy Eye Contact Warm-Up & Game)

  9. Toolkit FAQ Communication →

    1. My left or my dog's left? (Communication Warm-Up)
    2. Can I use a toy in this game? (Communication Warm-Up)
    3. What if my dog won't eat the treat? (Communication Warm-Up)
    4. What if I put the treat on the wrong side? (Communication Warm-Up)
    5. What happens if my dog comes straight to me instead of making a choice? (Communication Warm-Up)

  10. Toolkit FAQ Cunning →

    1. How do I use toys in these games? (All Cunning Games)
    2. What if my dog goes for the treat as soon as my partner lets go? (All Cunning Games)
    3. What if I don't usually say NO but instead I say .... (Cunning Watching Game)
    4. What if my dog wanders off? (Cunning Watching Game)
    5. How can I tell that my dog has eaten the treat? (Cunning Cover Your Eyes Games)

  11. Toolkit FAQ Memory →

    1. How do I use toys in these games? (Memory Games)
    2. My left or my dog's left? (Memory 1 Cup Warm-Up)
    3. What if my dog won't go to the cups at all? (Memory 1 Cup Warm-Up)
    4. What if my dog is smelling the ground a lot? (Memory 1 Cup Warm-Up)
    5. My left or my dog's left? (Memory 2 Cup Warm-Up)

  12. Toolkit FAQ Reasoning →

    1. How do I use toys in these games? (All Reasoning Games)
    2. What if my dog just comes to me? (All Reasoning Games)
    3. What if my dog doesn't make a choice? (All Reasoning Games)
    4. Why do I always move from the right to the left? Isn't that affecting my dog's choice? (All Reasoning Games)
    5. My left or my dog's left? (Inferential Reasoning Warm-Up)

  13. All articles →

    1. I bought the Toolkit. How do I get started?
    2. What is Cognition?
    3. My left or my dog's left? (Communication Warm-Up)
    4. What do you consider a "Popular Hybrid"?
    5. What browser versions are supported by the Dognition site?
    151 articles →

Feedback and Knowledge Base

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